FREE Shipping Over $149, Returns + Fast Shipping
All boots that come with detachable bows run the same size-wise, but vary in colors + materials. Boots have laces in front + real zippers on the side to get them on/off easily! Each pair of these boots will come with a set of 2 bows. The bow have a hair clip clasp closure. These can be clipped on the back of the boot, onto the shoe strings, in their hair, worn on dolls or clipped onto purses + book bags!
PLEASE NOTE: The clasps on the bows are very fragile and are considered FLAWED! They are fairly loose. They were simply too cute to cancel, so we include them for FREE w/ each pair of boots sold. If the middle piece falls out of the clasp, the bow will still clip shut. If they are broken or break, we will not be able to replace them. We do not have any extra sets available!
These boots are considered a dress boot. They CAN and will scuff if the toes are dragged along anything while worn! They are not intended to be worn to daycare, to play outside with, etc. Many and most customers do purchase to wear for these intentions but we are not responsible for damages!!!!
Based off of customer reviews, these boots are True to Size [TTS]. Please feel free to visit our FB Group + check out our Boot Sizing Thread for more reviews!
PLEASE NOTE: Boots run TTS + they do not fit the same as our TSP bow shoes.
If you purchase a size that doesn't fit or incorrectly ordered the wrong size, you can always re-sell your TSP items on our The Spotted Phoenix, LLC Resale BST FB Group.
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The nationwide COVID pandemic is extending both processing + shipping speeds. Currently orders are processed in approximately 4-10 business days. We are typically at the faster end of processing time but during holidays + large sales volume weeks processing time is extended. You can also choose PRIORITY at checkout. If you need your order sooner, your order will be processed in approx. 3 business days, should you select PRIORITY mail at checkout. In addition to our processing time there is additional time for shipping! USPS is behind all noted dates! Standard ordered are NOT insured. If you choose standard shipping and a package is lost, damaged, or stolen, we are not liable. If you choose PRIORITY shipping at checkout and your package is lost, damaged, or stolen your order is insured. Before submitting your order make sure you VERIFY everything; your items, sizes, quantities and your address. Make sure you enter AND apply your discount code before paying. If you have questions regarding your order you can sign into your account to see the status and track the package. Any shipping issues need to be handled through the shipping carrier (typically USPS). View More.
Thank you for purchasing our products. We sure hope you love them! In the event that an item does not work for you, there are 2 options you can choose from. The first option if you receive an item that doesn't work, is to sell it on our Facebook Resale Page. The second option is to get store credit. We offer returns in exchange for store credit only. We do not offer returns to the original form of payment.View More.
