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All boots that come with faux buckles run the same size-wise, but vary in colors + materials. Boots have faux laces in front + real zippers on the side to get them on/off easily!
PLEASE NOTE: Laces and Buckles are decorative! They are "faux" shoestrings. There is a zipper to get on/off. The laces are very delicate and will break if pulled on. They are custom items and will not be replaced.
These boots are considered a dress boot. They CAN and will scuff if the toes are dragged along anything while worn! They are not intended to be worn to daycare, to play outside with, etc. Many and most customers do purchase to wear for these intentions but we are not responsible for damages!!!!
Based off of customer reviews, these boots are a slim fitting boot. These do NOT run True to Size [TTS]. In general you have to size up at least one size. The boot size chart measurements are insole measurements. We suggest measuring the child's foot and adding 0.5" to the length.
Please feel free to visit our FB Group + check out our Boot Sizing Thread for more reviews!
If you purchase a size that doesn't fit or incorrectly ordered the wrong size, you can always re-sell your TSP items on our The Spotted Phoenix, LLC Resale BST FB Group.
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The nationwide COVID pandemic is extending both processing + shipping speeds. Currently orders are processed in approximately 4-10 business days. We are typically at the faster end of processing time but during holidays + large sales volume weeks processing time is extended. You can also choose PRIORITY at checkout. If you need your order sooner, your order will be processed in approx. 3 business days, should you select PRIORITY mail at checkout. In addition to our processing time there is additional time for shipping! USPS is behind all noted dates! Standard ordered are NOT insured. If you choose standard shipping and a package is lost, damaged, or stolen, we are not liable. If you choose PRIORITY shipping at checkout and your package is lost, damaged, or stolen your order is insured. Before submitting your order make sure you VERIFY everything; your items, sizes, quantities and your address. Make sure you enter AND apply your discount code before paying. If you have questions regarding your order you can sign into your account to see the status and track the package. Any shipping issues need to be handled through the shipping carrier (typically USPS). View More.
Thank you for purchasing our products. We sure hope you love them! In the event that an item does not work for you, there are 2 options you can choose from. The first option if you receive an item that doesn't work, is to sell it on our Facebook Resale Page. The second option is to get store credit. We offer returns in exchange for store credit only. We do not offer returns to the original form of payment.View More.
