FREE Shipping Over $149, Returns + Fast Shipping
RETIRED + SOLD OUT: This color of bow shoe is sold out + now retired. Only a limited amount of shoes are available. They do not re-stock (in rare instances a color can make a "come back"). We do try to keep some type of cork shoe in at all times (exact pattern and color varies).
ISO: Are you in search of a sold out or retired color? Check out our resale page! We have a BST page where you can purchase pre-owned shoes + list your shoes that no longer work for you. There are albums with all of the color options and you can comment on what you are looking for + search the page.
>> The Spotted Phoenix, LLC Resale BST Page <<
The nationwide COVID pandemic is extending both processing + shipping speeds. Currently orders are processed in approximately 4-10 business days. We are typically at the faster end of processing time but during holidays + large sales volume weeks processing time is extended.
You can also choose PRIORITY at checkout. If you need your order sooner, your order will be processed in approx. 3 business days, should you select PRIORITY mail at checkout. In addition to our processing time there is additional time for shipping! USPS is behind all noted dates!
Standard ordered are NOT insured. If you choose standard shipping and a package is lost, damaged, or stolen, we are not liable. If you choose PRIORITY shipping at checkout and your package is lost, damaged, or stolen your order is insured. Before submitting your order make sure you VERIFY everything; your items, sizes, quantities and your address. Make sure you enter AND apply your discount code before paying.
If you have questions regarding your order you can sign into your account to see the status and track the package. Any shipping issues need to be handled through the shipping carrier (typically USPS). View More.
Thank you for purchasing our products. We sure hope you love them! In the event that an item does not work for you, there are 2 options you can choose from.
The first option if you receive an item that doesn't work, is to sell it on our Facebook Resale Page.
The second option is to get store credit. We offer returns in exchange for store credit only. We do not offer returns to the original form of payment.View More.